Introduction
At CanGO App, your privacy is paramount. This Privacy Policy outlines our commitment to protecting the privacy and safeguarding the personal information of our users, both riders and drivers.
Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. By using our ride-sharing services through our website or mobile application, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Information You Provide to Us:
- Personal Identification Information: Including name, email address, phone number, profile picture, and login credentials.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Ride Information: Pick-up and drop-off locations, ride preferences, and special requests.
Information Automatically Collected:
- Location Information: We collect real-time information about your location to provide our Services.
- Device Information: Device type, operating system, browser, IP address, unique device identifiers.
- Usage Information: Service usage, access times, pages viewed, and interactions with our Services.
Information from Third Parties:
We may receive information from partners, advertisers, and other third-party sources, including social media platforms.
How We Use Your Information
We may use the collected information to:
- Provide and personalize our Services.
- Process payments and send transaction confirmations.
- Send promotional communications and respond to inquiries.
- Comply with legal obligations and enforce our agreements.
- Conduct analysis, research, and improve our Services.
Sharing and Disclosure
We may share information with:
- Other Users: Such as drivers and riders involved in the same ride.
- Service Providers: Including payment processors, data analytics, and IT services.
- Legal Compliance: We may disclose information if required by law or a valid legal process.
- Business Transfers: In connection with a merger, acquisition, or asset sale.
Data Security
- Security Measures: We employ industry-standard measures to protect your information.
- Data Retention: We retain personal information for as long as necessary for legitimate business purposes.
- International Transfers: Your information may be processed outside of your jurisdiction.
Cookies and Tracking Technologies
- Cookies: We use cookies for functionality, analytics, and advertising.
- Opting Out: You can control or opt out of cookies through your browser settings.
Your Rights and Choices
- Access and Correction: You can review, update, or delete your personal information.
- Communication Preferences: You can opt-out of marketing communications.
- Location Information: You can control location settings through your device.
Children’s Privacy
We do not knowingly collect information from children under the age of 13.
Changes to This Policy
We will post updates to this Policy on this page. Please review it regularly.
Contact Us
Please direct questions, comments, or complaints regarding this Policy to support@cango.com.